Returns & Exchanges

At Dazy Dog, we want you and your pet to be completely satisfied with your purchase, which is why we offer a 30-day window for hassle-free returns or exchanges on all standard items. Please ensure that products are returned in their original packaging and in unused condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original boxes, ensuring all tags are attached and the product is free of pet hair or debris.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.